For a variety of reasons, many companies are downsizing their employees, leaving some loyal workers jobless, and others wondering if they’ll be next. Others are taking their companies overseas, leaving all their domestic employees in the lurch. During this time, the uncertainty of it all can make stress almost intolerable for everyone involved. Hours get [...]

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While offshore manufacturing is increasingly common, service industries can also benefit from offshore outsourcing. In some instances, cost is reduced while customer service has improved. Still there are challenges in the transition.
The main obstacles that need to be addressed revolve around language and communication, expectations of contracted work, and cultural differences. For purposes of this [...]

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Before you consider offshore outsourcing, it is prudent to review the challenges that may be encountered. The risks include cultural differences, communication, quality measurement, managing specifications, security, and organizational issues.
Cultural differences can cause risk when you presume that your culture does things the right way and that other cultures do things the wrong way. Worse [...]

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Many people do not have any imagination about VoIP. The task of this article is to consider what is VoIP at all, its technologies, software and billing.
What is VoIP?
This abbreviation means Voice over Internet Protocol. VoIP technologies include different technologies that give us possibility to use IP networks for voice applications of various types. For [...]

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Software development process is a really complicated and long-lasting procedure. People think that technical expertise is the only one thing that is necessary for software development process and for its successful ending. However, that is not really true. If you have your own company and you want to get profit from it and, consequently, to [...]

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KPO, Knowledge process outsourcing, a cousin to business process outsourcing is creating a revolution in the equity & market research industry.
The KPO sector has almost triple its size to more than $2 billion in just two years.
The CEO of Pipal research, a KPO company, Manoj Jain points that the billing rates for the KPO industry [...]

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India Inc. is now becoming a global trendsetter. This has successfully offered inspiration to foreign majors to complete with desi success stories.
Many smart IT Companies are using the India story to create a global footprint for themselves. For instance, Finacle division of Infosys has cited the reference of ICICI Bank while making sales presentation [...]

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Motorola has endorsed its plans to develop a manufacturing facility in the 300-acre Hi-Tech zone. The Tamil Nadu government beyond Sriperumbudur near Chennai is promoting this Hi-Tech zone.
The initial investment for the whole project would be around $30 million and this would be hiked up further in several phases to a total of $100 million.
The [...]

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Indian BPOs have been successful in making its mark in global industry. This however has not made them speak to French clients in their native language. This may be one of the reasons that Indian BPOs have started establishing centers in East Europe. Here the outsourcing market is picking up faster. BPO giants such as [...]

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IBM, the world’s largest computer services company will showcase its technological advancements as well as the prime importance of India to its growth strategy.
The CEO & Chairman of IBM, Sam J Palmisano will run the showcase in the presence of president Dr. APJ Abdul Kalam, Bharti group chairman Sunil Bharti Mittal & Karnataka Chief minister [...]

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